3G GPS Tracker:
Tips, Tricks, Updates & Help

Hopefully you will be able to solve your issue here, and learn more about using your Tracker. We’ve tried to be as thorough as possible to help as many customers as we can – so you might have to scroll carefully to find the solutions that are relevant to your needs.

Battery Management

More Useful Functions

Usage Issues


Charging Issues

SIM Card Issues

Tips and Tricks

Share Your Story!

If you’ve used your GPS Tracker to find someone who has become lost, or maybe used it for something more unusual but still with a good story to tell, it would be great to hear about it. We get so bogged down in assisting with technical issues sometimes that its great to be reminded of their real world usefulness. So please feel free to share any stories using the form below. You don’t need to include the devices phone number of course, if you’re only sharing a story.

Still Stuck?

Explain your question or problem using the form below, and we’ll be in touch as soon as possible to help out. This form will let us know that your problem is related to this particular device, but please do mention its the 3G device. If you find something that you think would be useful to be addressed on this page for other customers, then please let us know so we can add it.

  • In case its easier and quicker for us to check/help directly
  • An approximate date is fine
  • If your issue relates to your SIM card or online tracking, please include any relevant access details so we can help you sooner. It would also be useful to know whether your green LED is off, slow or fast blinking. For any other problems, please be specific with details, including any text responses you have had which may be relevant. This allows us to solve your issues quicker, rather than having to come back for the relevant information.