How does our GPS Tracker for Dementia Work?

Two thirds of dementia patients will go missing at least once this year. If not found within 24 hours, up to half could suffer serious injury or death.

Know WHEN they wander, and WHERE they are.

Our Stray Star GPS Dementia Tracker is a perfect solution for anyone at risk of wandering or becoming lost. Its small, water-proof, tamper-proof, discrete, and will give you, the carer an accurate GPS location whenever you need it. The device locates itself using overhead GPS satellites, then transmits its information to you via text message or by uploading its locations to an online website. You don't need to live anywhere near the person with dementia you are keeping track of, but someone will need to charge it every few days. We make this easier with a simple 'drop in' charging cradle.

Setting up your GPS Tracker for Dementia

It's easier to think of your GPS Dementia Tracker as being like a small mobile phone - it will come pre-installed with a free SIM card, so will have its own phone number. When you receive the GPS Dementia Tracker, you can follow the step-by-step guide on the welcome page to activate the SIM card (this costs £10, but gives you £15 of credit in total). Whenever the device texts you a location, it will cost 5p from the SIM's credit, so your 'pay as you go' credit will dwindle down very slowly - most customers use about £1-2 a month. You can easily log in to your online account to check on or topup credit, or set it to auto-topup when it falls below £2. This is the only other payment you'll need to make - your own SIM usage, as you would with a mobile phone. There are no other costs, subscriptions, monthly charges etc, and nothing more to pay us once you've purchased your device. Beware of cheaper devices or clones that might charge other fees which soon stack up - or leave you having to make repeat purchases once they break or don't work! We truly care about our customers and are always fair and helpful in solving any problems.

Getting Locations from the GPS Tracker for Dementia

Locating your dementia tracking device couldn't be easier - there are a few options, none of which require the person with dementia to do anything. Its fully discrete and works automatically.

• Get a location whenever you need one: Simply send a text message from your mobile phone to the GPS Tracker for Dementia, and it will automatically reply with a location text message. You can simply click on the link in the text to bring up the exact location on Google Maps on your phone.
• Get a location texted to you if the person wanders too far - you set a safe distance, if the person with dementia wanders beyond this limit then the GPS Tracker will automatically send you an alert text with its current location. You can set up to three numbers to receive the text, which is also set via text message (so you can change them without needing to be with the GPS Tracker).
• See the location online - optionally, you can set up a free online tracking account which will show where the GPS Tracker for dementia currently is, and where its been which is useful for seeing routes that people might take when wandering. You can switch the regular location uploads on or off with a text message (online tracking uses data from the SIM, which only costs about 20p per month).

Other alerts when GPS Tracking for dementia or elderly wanderers

The device has some great functions which have saved lives. A fall alert can be activated, so that the GPS tracking device will send out text alerts if the person happens to fall (it has a small motion sensor inside). It can also send out alert texts if the SOS button is pressed on the front, as well as make an outgoing call to a carer.

Two way calling and remote listening

The GPS Tracker for dementia has a small in built speaker and microphone, enabled you to call it for a two-way conversation. Again, the person with dementia doesn't need to do anything - it will automatically answer, allowing you to speak to him or her. You can also send a text to disable the speaker on the device but keep the microphone enabled, so that you can call to listen in to the surroundings.

Flexibility allows easy caring in care-homes

Our GPS trackers for dementia and elderly wanderers are often bought by or for care homes, where residents have freedom to wander outside the boundaries but may be at risk of becoming lost. As the alert numbers (for SOS or wandering too far) can be set via text, whoever's on 'lookout' can easily be set at the start of their shift, unless the care home has a dedicated mobile phone for this purpose. Care staff also need to then ensure that the device is regularly charged either every few days, or every night as part of a routine.

Peace of mind with excellent customer service

When buying our Stray Star GPS Dementia Tracker, you can be assured of great after-care! We regularly help customers who might get stuck, want to figure out a best way of dealing with a quirky situation, have lost their manual, have somehow damaged the case of their GPS Tracker, and many other one-off needs. We've been dedicated purely to providing GPS Trackers for dementia, Alzheimer's and elderly wanderers for over ten years, so understand the issues that might crop up. We want to make sure you're making best use of your GPS Tracker, so provide a full online information portal for customers with lots of extra tips and troubleshooting guides (although rest assured, most customers get on just fine!)

User-friendliness for dementia, Alzheimer's or elderly users

Our Stray Star GPS Tracker for dementia cannot be easily switched off - there is a hidden trick to it so that only the carers can power it down (you'll be surprised how many devices have a huge power button easily able to be pressed by fiddly fingers!) The LEDs can be disabled via text without changing the functionality of the device, to make it less distracting for the wearer. Its water-proof so can be worn in a shower or dropped in a puddle (we don't recommend they go through washing machines due to the prolonged heat, but they have even survived this). They can be easily carried as a pendant (a lanyard strap is included), as a keyring (a keyring loop is also included) or worn in a purpose-made optional velcro pouch around an arm, wrist, ankle or belt.

Beware other devices which are too cheap, small, or rely on apps!

There are a lot of products on the market now, and unfortunately the vast majority (particularly the small watch variety) are not fit for purpose for using with dementia or elderly wanderers. The accuracy, reliability and battery-life can be extremely poor, with inferior components and tiny batteries. Also, there are lots of devices out there now which purely rely on apps - meaning the carers have to download the app from either Google Play or the AppStore. In our experience, the apps are often quite buggy, and fraught with potential issues - if your internet goes down then there is no way of getting a location, different carers or relatives might modify settings on the app without others updating the changes (so they keep overwriting each other), the overall areas of coverage are greatly reduced (because it all relies on data coverage). Our Stray Star GPS Dementia Tracker is the optimal, reliable product and can work purely on text message alone (so long as you have a local version of Google Maps stored on your phone).

Other GPS Tracker limitations to be aware of

Our GPS Tracker for dementia relies on GPS signal to be able to get a location - which can be less accurate or not available if the device is deep indoors (e.g. in a shopping mall, hospital or other large building) away from a window, or sometimes when there's really bad cloud coverage. The vast majority of the time though it will be fine, especially when outside (when someone is wandering for example). They also rely on the mobile phone signal to transmit their location via text. So you need to ensure that you have a good signal where you'll be using it (the pre-installed SIMs are from GiffGaff, who use the o2 network, although you can use any network SIM except "3"). Also, if a local mast tower becomes faulty, then it may prevent texts from getting through. This is rare, and they are normally fixed quickly, but its just something else to be aware of - and not something can be avoided with any GPS Tracker unfortuately. As you may have noticed - we're fully upfront and wanting to ensure you have the best information available! If you're not sure of anything, just get in touch.

Order a GPS Dementia Tracker today for delivery tomorrow!

You can easily order our Stray Star GPS Tracker right here online. Simply "Add to Cart" on the main Stray Star GPS Tracker product page, then add your free pre-installed SIM card and optional extras (charging cradle, carry pouch). At checkout, you can choose to zero-rate the VAT if purchasing for someone with a long-term or chronic illness. Select your shipping, receive relevant-only email notifications of dispatch, and await your delivery!

What will be your GPS Tracker's ongoing costs?

We have no subscriptions, no monthly fees, no hidden charges - we only charge the one-off fee for the GPS Dementia Tracker itself (currently £128.99 - to purchase click here).

The only other cost you'll have to pay if for SIM usage of the GPS Tracker for dementia, just like with a mobile phone. When you receive it you'll activate the pre-installed GiffGaff (o2 network) SIM card using a simple step-by-step welcome guide. You have to £10 to its 'Pay as you Go' credit, but will also get £5 added for free. This is all done via a third-party online account which you'll look after yourself. The £15 credit will then dwindle down slowly (most customers only pay about £1-2 per month, some even less than that), but you can set it to auto-topup once it drops below a certain amount:

Once you've used it for a month and have a better idea of your usage costs, you can switch to a "Goodybag" inclusive package instead, which should have more than enough for your needs. This way, you should never have to pay more than £6 per month.

If you'd prefer to use your own SIM, you're welcome to! The GPS Tracker for dementia isn't locked to any network. The only UK network that you can't use is the "3" network.

Shirley's Story Tracking a Relative with Dementia

Shirley called one day having purchased a similar GPS Tracker elsewhere. She explained how the accuracy was too unreliable, sometimes out by up to a mile, so offering no useful way to know where her sister was. She chose to purchase our Stray Star GPS Tracker instead after being assured of its features and our customer service. She soon emailed in to say:

We were then in touch again to help her set up online tracking and get up and running:

Its always great to know the devices are being useful, so we were glad to hear the following feedback from Shirley:

GPS Tracking for Dementia: What Else Do You Need?

Once you have your GPS Tracker for Dementia, and have activated the pre-installed SIM card using the step-by-step welcome sheet (takes a few minutes), you can begin texting it for locations and setting up other useful functions.

The only other thing you need is an internet enabled phone. 

If you have an older style mobile phone, and don't want to upgrade: You can still set up online-tracking instead, so you can log in online (using a laptop or desktop computer) to see the location (we sometimes happily set this up for more elderly or otherwise less tech-savvy customers). You'll still be able to receive alert text messages on your older phone if the person wanders too far or presses the SOS button. You can also still have two-way conversations if the SOS button is pressed, or if you call the GPS tracking device. You just won't be able to see an up-to-date location directly from your phone (which can obviously be useful if you're out on the move looking for someone who is lost).

GPS Trackers for Dementia Can Save Lives

We've heard many stories from customers who have been able to quickly locate a loved one who has gone missing, sometimes in the night.

Without a GPS Tracker, police are often called, and a search can continue for hours until the person is found. The longer it takes, the greater the risk is. We've even sold to some local police forces who recognise the life-saving benefit and overall cost-saving of our GPS Tracking devices.

Its important to remember though that our Stray Star GPS Tracker for Dementia is an assistive device only. It can of course be immensely useful when a person becomes lost, but it should never be relied upon to encourage a person to go wandering who would be in danger without a GPS Tracker. The reasons for this should be fairly obvious - a GPS Tracker relies on a mobile network signal, which could always drop out in more rural areas or if there's a local mast tower fault (which could happen at any time). It also relies on battery power, and if the user hasn't charged it and it's allowed to run flat, it isn't going to give you a location. You also of course rely on the person with dementia to take it with them. Whether you attach it to keys, a handbag, jacket, there's always a change they could leave without it.

These are just things to be aware of though, and are mostly common sense. When someone is elderly, has dementia or Alzheimer's and is at risk of wandering, our GPS Tracker is the perfect back-up device to greatly improve the likelihood of locating them quickly.

Our user-friendly Dementia Trackers and Elderly Trackers offer unique flexibility for sending various alerts to multiple carers or relatives, are really easy to set up and extremely cheap to run (typically just £1-3 per month of SIM costs). With ten years of experience we offer plenty of relevant help and information, and take pride in caring for our customers' needs.

Using your GPS Tracker for Dementia, Alzheimers or Elderly Wanderers

When your loved one with dementia or Alzheimer's goes wandering - it can be terrifying. With your GPS Dementia Tracker, you have a number of options.

First you can set the GPS Dementia Tracker ahead of time to alert you if the person with dementia goes wandering too far. Perhaps 100 meters down the road? Receive an instant text alert.

Whenever you like, you can text the device for an instant location. If you set up online tracking (for free!) you can log in online to see the route of where they have wandered - which might be useful to learn routine walks.

If you wish to speak to the person with dementia or Alzheimer's, you can call the GPS dementia tracker and have a two-way conversation with them - or just listen in to the surroundings. They don't have to do anything, the dementia tracker will answer automatically. There is also an SOS button on the dementia tracker which will send a text and phone call to up to three carers, but if the person with dementia tends to fiddle or is unlikely to remember then this can be disabled without losing other important alert functions.

The GPS dementia tracker is also waterproof, tamperproof, can be easily charged via a drop-in cradle, and is incredibly cheap to use. We're sure you'll love it and find it immensely useful!