Set Up Online Tracking

Introduction: Online tracking is an optional function that allows you to log into a website to see the Tracker's location in real-time. When this function is activated, your Tracker will upload tiny data packets with location information to the online tracking server, which also allows you to see route history. You can still use text-based locations as normal.

It's not as complicated as it looks: It might look complicated when scrolling through the steps, but that's only because we've tried to outline each step to make it simpler to follow, and prevent any confusion. As long as you follow the steps, it should be fairly simple!

Costs: Using online tracking uses data on your SIM plan, which with GiffGaff is 10p per megabyte, so shouldn't cost more than about 50p per month to use. If you're with another network, you'll have to research your data costs.

Switching on and off once you're set up: You may not wish to always use online tracking, so won't want to waste data costs or unnecessarily drain the battery (constant location uploads obviously keeps the device 'busier'). To stop the device uploading locations, text S0 (that's a zero, not letter). To switch it back on again, text S2.

Help & Troubleshooting: The tracking platform itself is free to use, but please be aware it's provided by a third-party. Please let us know if you have any issues (or if there are any changes that would be useful for us to know).

1. Visit GPS Trace (gps-trace.com) (clicking will open in a new tab).

Click on "Try now" (black button).


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2. Register with a working email address and password (please note they are CASE SENSITIVE). There won't be any important information in your account (just locations), so you can keep the password simple if it helps remember it.

You will also need to activate your account by clicking on the link in the email that will be sent to you. If you don't receive it, check your junk folder.


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3. When you're back on the site having activated your account, click on "Go to app" in the top right corner (via the menu button on a mobile). It isn't really an "app" though, it's just a web-page.

You might want to save the page as a bookmark on your browser once you're in.


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4. You can now set up your Tracker in your online tracking account. Enter these settings:

Name: (Whatever you want to call it)

ID: The 15 digit IMEI number on the end of the Tracker's packaging box (you can also text "Version" to the device to get the IMEI number via text)

Device Type: Legacy GPS Trace

Legacy Device Type (will show up after previous setting): Minifinder Pico (yes, even though it's a Stray Star Tracker, they use the same protocol)

Change Icon: If you like, choose an icon from the selection for the map pointer

...then hit SAVE, then OK on the next screen.


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5. You will now have to send two text messages to the tracker before it will show on the map:

IP1,193.193.165.166,20790

(This needs to be exactly as above, or it won't show on the map. Ensure you put the comma and full-stops in the right places, and NO SPACES! It tells the tracker which server and port to send the location information to.)

S1,giffgaff.com

(This tells the device to activate the data via your Network provider, and to switch on the online tracking. If you aren't with GiffGaff, you'll have to Google the APN for your Network provider, and replace giffgaff.com for your own. Again, make sure you put the comma, and no spaces.)


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6. It should soon start showing on the map!

The rest is fairly self-explanatory, but just in case, here's a guide to the screen options (click on the little downward arrow to drop down the menu options):

1. Clicking here will 'follow' your Tracker on the map (always keeping it centered).

2. This takes you to your unit settings.

3. A list of locations and statistics from your Tracker (click on the date range to change it)

4. A list of movement events (click on the date range to change it)

5. A list of trips (click on the date range to change it)

6. Choose which events are shown as notifications (and in 'Events')

7. Go back to Unit information (if you've click on the 8 or 9 icons)

8. Create geo-fences (more about this in step 7 below)

9. Change user settings


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Geo-fences: In the Geo-fence setting, click on the yellow circle to add a geo-fence. You can choose a circle or polygon shape. On a circle, the small right square at about 2 o'clock on the circle allows you drag the radius in or out. Dragging the middle of the circle allows you to move it on the map.

This creates a 'zone'. When your Tracker moves in or out of this zone, it show as a notification in your account. You can see notifications by clicking the bell symbol in the top right, or the events menu option (shown as '4' in Step 6).

If you only want to see geo-fence notifications, you can de-select other events in 'Notification Settings' (shown as '6' in Step 6).

Unfortunately at present, there is no way to have notifications 'ping' you, or email out. If you need this function, stick to the text-based geofencing explained in the devices manual which will send you text-alerts. If this changes with online tracking, we'll update it at the top of this page.


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Available App (optional)

The same web-based version of the tracking platform is available as an app instead.

The main difference is that notifications will beep on your phone, for whatever you have selected (e.g. trips starting and finishing, geo-fence alerts. Be aware though, currently geo-fences alert every ten minutes when a boundary is breached, rather than just once to let you know it's happened).

The iPhone version of the app is currently in Beta testing, but should function as normal.


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As you're viewing on a mobile phone, you'll see the screenshots as seen when viewing the tracking site on a mobile too. They're slightly different when on a desktop.

1. Visit GPS Trace (gps-trace.com) (clicking will open in a new tab).

Click on "Try now" (black button).


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2. Register with a working email address and password (please note they are CASE SENSITIVE). There won't be any important information in your account (just locations), so you can keep the password simple if it helps remember it.

You will also need to activate your account by clicking on the link in the email that will be sent to you. If you don't receive it, check your junk folder.


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3. When you're back on the site having activated your account, click on the menu button (top right) then "Go to app" in the drop down menu (although yes, this is a web-page rather than an "app").

You might want to save the page as a bookmark on your phone once you're in.


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4. You can now set up your Tracker in your online tracking account. Enter these settings:

Name: (Whatever you want to call it)

ID: The 15 digit IMEI number on the end of the Tracker's packaging box (you can also text "Version" to the device to get the IMEI number via text)

Device Type: Legacy GPS Trace

Legacy Device Type (will show up after previous setting): Minifinder Pico (yes even though its a Stray Star Tracker, they use the same protocol).

Change Icon: If you like, choose another icon from the selection for the map pointer

...then hit SAVE, then OK on the next screen.


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5. You will now have to send two text messages to the Tracker before it will show on the map:

IP1,193.193.165.166,20790

(This needs to be exactly as above, or it won't show on the map. Ensure you put the comma and full-stops in the right places, and NO SPACES! It tells the tracker which server and port to send the location information to.)

S1,giffgaff.com

(This tells the device to activate the data via your Network provider, and to switch on the online tracking. If you aren't with GiffGaff, you'll have to Google the APN for your Network provider, and replace giffgaff.com for your own. Again, make sure you put the comma, and no spaces.)


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6. It should soon start showing on the map, and the address will show on the units tab.

You can click on the small arrow to bring up a little menu.


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The rest is fairly self-explanatory, but just in case, here's a guide to the screen options (click on the little downward arrow to drop down the menu options):

1. Clicking here will 'follow' your Tracker on the map (always keeping it centered).

2. This takes you to your unit settings.

3. A list of locations and statistics from your Tracker (click on the date range to change it)

4. A list of movement events (click on the date range to change it)

5. A list of trips (click on the date range to change it)

6. Choose which events are shown as notifications (and in 'Events')

7. Go back to Unit information (if you've click on the 8, 9 or 10 icons)

8. Create geo-fences (more about this below)

9. Change user settings

10. SEE THE MAP


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Geo-fences: In the Geo-fence setting, click on the yellow circle to add a geo-fence (in the picture example, one has already been made). You can choose a circle or polygon shape. On a circle, the small right square at about 2 o'clock on the circle allows you drag the radius in or out. Dragging the middle of the circle allows you to move it on the map.

This creates a 'zone'. When your Tracker moves in or out of this zone, it show as a notification. You can see notifications by clicking the bell symbol when on the map page, or the events menu option (shown as '4' in Step 6).

If you only want to see geo-fence notifications, you can de-select other events in 'Notification Settings' (shown as '6' in Step 6).

Unfortunately at present, there is no way to have notifications 'ping' you, or email out. If you need this function, stick to the text-based geofencing explained in the devices manual which will send you text-alerts. If this changes with online tracking, we'll update it at the top of this page.


Image

Available App (optional)

The same web-based version of the tracking platform is available as an app instead.

The main difference is that notifications will beep on your phone, for whatever you have selected (e.g. trips starting and finishing, geo-fence alerts. Be aware though, currently geo-fences alert every ten minutes when a boundary is breached, rather than just once to let you know it's happened).

The iPhone version of the app is currently in Beta testing, but should function as normal.


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If you get stuck: Please contact us here, and include your online account login in the message box so we can try to solve your issue quicker.

Introduction – Please Read!

Online tracking is an optional extra method of tracking – you can log into an online account, where you can see the Tracker’s location and history. Please note that whether or not you have online tracking enabled, you can still get location texts via the loc text.

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When you enable online tracking on your device, it will regularly “upload” its location to a web server, where you can log in to see the current location and where it’s been at any time since enabling online tracking. Online tracking can be turned on or off using simple text commands sent remotely from your mobile phone.

When using online tracking, the SIM card will use “data” – this is internet usage, as opposed to just text message or call minutes. GiffGaff charge just 5p per megabyte of use from your top-up airtime credit. In a whole month of online tracking, this will only amount to about 10p because the individual location uploads are so small.

These pages explain how to set up online tracking, and will take about 10 minutes. Please read them carefully! 

Next: Get Started – Set Up The Tracker

(If you've already been through the set-up process, and are just wanting the 'Helpful Information' bit from the last section - click here to jump to it!)