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Tips & Solutions:
Personal GPS Tracker

Hopefully you will be able to solve your issue here, and learn more about using your Tracker. We’ve tried to be as thorough as possible to help as many customers as we can – so you might have to scroll carefully to find the solutions that are relevant to your needs.

Please Note:We updated the site in 2018, and while this page has been updated, it may contain formatting errors (its a discontinued device). If there are any issues – just get in touch!

Useful Tips


Problems? Find your solution here…


Unwanted text alerts

Not getting text replies

Issues with location accuracy

Usage Issues

Battery & charging issues

Other hardware issues

Online Tracking

Geo Fencing Function


Still Stuck?

Get in touch via the form below, and we’ll do our best to help.

  • In case its easier and quicker for us to check/help directly
  • An approximate date is fine
  • If your issue relates to your SIM card or online tracking, please include any relevant access details so we can help you sooner. For anything else, please be specific with details, including any text responses you have had which may be relevant.