Set up Online Tracking

Introduction: Online tracking is an optional function that allows you to log into a website to see the Tracker's location in real-time. When this function is activated, your Tracker will upload tiny data packets with location information to the online tracking server, which also allows you to see route history. You can still use text-based locations as normal.

It's not as complicated as it first looks: It might look long when scrolling through the steps, but that's only because we've tried to outline each step to make it simpler to follow, and provide useful information to prevent any confusion. As long as you follow the steps one-by-one, it should be fairly simple!

Costs: Using online tracking uses data on your SIM plan, which with GiffGaff is 10p per megabyte, so shouldn't cost more than about 50p per month to use. If you're with another network, you'll have to research your data costs.

Help & Troubleshooting: The tracking platform itself is free to use, but please be aware it's provided by a third-party. Please let us know if you have any issues (or if there are any changes that would be useful for us to know).

1. Visit GPS Trace (gps-trace.com) (clicking will open in a new tab) and click on "SIGN UP".

2. Register an Account: Register with a working email address and password (please note they are CASE SENSITIVE). There won't be any important information in your account (just locations), so you can keep the password simple if it helps remember it. Please note that we cannot help with lost/forgotten login information.

You will also need to activate your account by clicking on the link in the email that will be sent to you. If you don't receive it, check your junk folder.


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3. Log In: When you're back on the site having activated your account, click on "Sign In" in the top right corner (via the menu button on a mobile).

You might also want to save the page as a bookmark on your browser or phone's home-screen once you're in.


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4. Create Unit: You can now set up your Tracker in your online tracking account by clicking on the yellow cross.

Scroll to the bottom of the options where "legacy" is written in orange to the right, and Search for and select "EV-07B".


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For the ID option you will need to type the unique 15 digit number for your device.

There are two ways to find this number:

  • it is written under a barcode on the side of the packaging box
  • you can text "V?" to the device, and it will text you back with the 15 digit number.


 

You will see information about a server host and port - don't worry about this, just click "GO TO UNIT PAGE".


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You can change the name and icon for your device here if you wish by clicking on the pencil icon next to the name. Change it, then click the tick.

Then click the back arrow next to "Common Settings".

You may see a blue location dot on the map - this is not the Tracker's location, but your mobile phone or desktop that is showing the website. You haven't activated online tracking on the Tracker yet (that's the next step) - when you do, it will show as a separate, yellow dot.


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5. Activate Online Tracking on The Device: You will now need to send this text message to the tracker:

S2

This tells the device to activate the data via your Network provider, and to switch on the online tracking. If you wish to deactivat the online tracking, you can text S0.

(Note: If you've installed your own non-GiffGaff SIM, please contact us and let us know as online tracking won't work without another setting).

The device will upload its location to the server every five minutes while it's in motion, and every five hours when stationary. This is a good optimum level to save on battery when its not moving. If you want to vary the uploads, the text is Mode4,05M,05H (where it uploads every 5 mins when moving, every 5 hours when stationary).

A useful text to remember if ever the person is missing is CL30S,10M, which will tell the device to continuously locate on the map every 30 seconds, for ten minutes. Again you can vary these numbers according to your needs. In combination with the upload frequency, you can then preserve the battery while everything is OK, while having a burst of updated locations if and when you need them.


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6. Tracking: The Tracker's location should soon start showing on the map as a yellow dot.

Here's a guide to the screen options (although note that it is being regularly updated so may differ slightly) - typically hovering over an option will tell you what it does:

1. Map/Live Location view

2. See individual trips by day

3. Notifications (e.g. alerts)

4. Further options. Here you can set geofences (more info below), see all routes taken in a day (under dashboard), and change the map to an aerial view (under user settings).

5. Security mode - will set an immediate 100m geofence from the current location. Be aware alerts will only beep if using as an app on your phone - it will not text you.

6. Show track - where the device has been today.

7. Settings. Under "Settings" then "Common" you can change the name/icon for your device.

8. Create a temporary link to copy/paste in an email to someone else, to share the location with them (e.g. if on an active search).


More Useful Information

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Geo-fences: Click the icons in sequence as shown (1,2,3) to create a geofence. You can choose a circle or rectangle shape. On a circle, the small right square at about 2 o'clock on the circle allows you drag the radius in or out. Dragging the middle of the circle allows you to move it on the map.

This creates a 'zone'. When your Tracker moves out of this zone, it show as a notification in your account. You can see notifications by clicking the bell symbol in the top right.

If you only want to see geo-fence notifications, you can de-select other events ('7' then 'Settings', 'Notifications' in Step 6 above).

When breached, you will then receive a notification 'ping' via the app (see below).


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Available App (optional)

The same web-based version of the tracking platform is available as an app instead (available via the links on this page).

The main difference is that notifications will beep on your phone, for whatever you have selected (e.g. trips starting and finishing, geo-fence alerts.



 

Available App (optional)

The same web-based version of the tracking platform is available as an app instead.

The main difference is that notifications will beep on your phone, for whatever you have selected (e.g. trips starting and finishing, geo-fence alerts. Be aware though, currently geo-fences alert every ten minutes when a boundary is breached, rather than just once to let you know it's happened).

The iPhone version of the app is currently in Beta testing, but should function as normal.


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As you're viewing on a mobile phone, you'll see the screenshots as seen when viewing the tracking site on a mobile too. They're slightly different when on a desktop.

1. Visit GPS Trace (gps-trace.com) (clicking will open in a new tab) and click "SIGN UP".

2. Register with a working email address and password (please note they are CASE SENSITIVE). There won't be any important information in your account (just locations), so you can keep the password simple if it helps remember it. Please note that we cannot help with lost/forgotten login information.

You will also need to activate your account by clicking on the link in the email that will be sent to you. If you don't receive it, check your junk folder.


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3. When you're back on the site having activated your account, click on the menu button (top right) then "Sign In" that will appear at the bottom.


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You can save the page as a bookmark on your phone's home screen once you're in.

4. Set Up Your Unit
You can now set up your Tracker in your online tracking account by clicking on the yellow cross. Enter these settings:


 

Scroll to the bottom where the devices have "legacy" written in orange to the right, then search for and select EV-07B.


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For the ID option you will need to type the unique 15 digit IMEI number for your device.

There are two ways to find this number:

  • it is written under a barcode on the side of the packaging box
  • you can text "V?" to the device, and it will text you back with the 15 digit number.


Image

You will see information about a server host and port - don't worry about this, just click "GO TO UNIT PAGE".


Image

You can change the name and icon for your device here if you wish by clicking on the pencil icon next to the name. Change it, then click the tick.

Then click the back arrow next to "Common Settings".

You may see a blue location dot on the map - this is not the Tracker's location, but your mobile phone or desktop that is showing the website. You haven't activated online tracking on the Tracker yet (that's the next step) - when you do, it will show as a separate, yellow dot.


Image

5. Activate Online Tracking on The Device: You will now need to send this text message to the tracker:

S2

This tells the device to activate the data via your Network provider, and to switch on the online tracking. If you wish to deactivat the online tracking, you can text S0.

(Note: If you've installed your own non-GiffGaff SIM, please contact us and let us know as online tracking won't work without another setting).

The device will upload its location to the server every five minutes while it's in motion, and every five hours when stationary. This is a good optimum level to save on battery when its not moving. If you want to vary the uploads, the text is Mode4,05M,05H (where it uploads every 5 mins when moving, every 5 hours when stationary).

A useful text to remember if ever the person is missing is CL30S,10M, which will tell the device to continuously locate on the map every 30 seconds, for ten minutes. Again you can vary these numbers according to your needs. In combination with the upload frequency, you can then preserve the battery while everything is OK, while having a burst of updated locations if and when you need them.


Image

6. Tracking: The Tracker should soon start showing on the map as a yellow dot.

Here's a guide to the screen options, although note that it is being updated regularly so may differ slightly:

1. Map/Live Location view

2. See individual trips by day

3. Notifications (e.g. alerts)

4. Further options. Here you can set geofences (more info below), see all routes taken in a day (under dashboard), and change the map to an aerial view (under user settings).

5. Security mode - will set an immediate 100m geofence from the current location. Be aware alerts will only beep if using as an app on your phone - it will not text you.

6. Show track - where the device has been today.

7. Settings. Under "Settings" then "Common" you can change the name/icon for your device.

8. Create a temporary link to copy/paste in an email to someone else, to share the location with them (e.g. if on an active search).


Image

Geo-fences: Click the icons in sequence as shown (1,2,3) to create a geofence. You can choose a circle or rectangle shape. On a circle, the small right square at about 2 o'clock on the circle allows you drag the radius in or out. Dragging the middle of the circle allows you to move it on the map.

This creates a 'zone'. When your Tracker moves out of this zone, it show as a notification in your account. You can see notifications by clicking the bell symbol in the top right.

If you only want to see geo-fence notifications, you can de-select other events ('7' then 'Settings', 'Notifications' in Step 6 above).

When breached, you will then receive a notification 'ping' via the app (see below).


Image

Available App (optional)

The same web-based version of the tracking platform is available as an app instead.

The main difference is that notifications will beep on your phone, for whatever you have selected (e.g. trips starting and finishing, geo-fence alerts.

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If you get stuck: Please contact us here, and please include your online account login in the message box so we can try to solve your issue quicker.

Introduction – Please Read!

Online tracking is an optional extra method of tracking – you can log into an online account, where you can see the Tracker’s location and history. Please note that whether or not you have online tracking enabled, you can still get location texts via the loc text.

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When you enable online tracking on your device, it will regularly “upload” its location to a web server, where you can log in to see the current location and where it’s been at any time since enabling online tracking. Online tracking can be turned on or off using simple text commands sent remotely from your mobile phone.

When using online tracking, the SIM card will use “data” – this is internet usage, as opposed to just text message or call minutes. GiffGaff charge just 5p per megabyte of use from your top-up airtime credit. In a whole month of online tracking, this will only amount to about 10p because the individual location uploads are so small.

These pages explain how to set up online tracking, and will take about 10 minutes. Please read them carefully! 

Next: Get Started – Set Up The Tracker

(If you've already been through the set-up process, and are just wanting the 'Helpful Information' bit from the last section - click here to jump to it!)