We’ll try and get it resolved for you asap.
The quickest solution might be right in front of you – so let’s check there first…
1 – Re-check the the manual
If its a usage issue, do check the relevant section in the manual again, as you may have overlooked something.
2 – Check your GPS Tracker’s Help Page
Once you’re sure that you haven’t misread something in the manual, check the back of your manual for your Help Page.
You’ll find a web address for a detailed and thorough online guide packed with tips and solutions for your specific Tracker. The vast majority of solutions are listed there, including charging, usage, unusual/lack of text responses and lots more.
You might save a lot of time by checking your Help Page first, as the vast majority of customer queries are answered there.
The Help Page for your specific device is on the back page of your manual.
Get in touch!
We aim to reply to emails as soon as possible. Please remember – the more detail and information you can provide in the message, the sooner we’ll be able to resolve your query.
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